Empower Your Support Team with
cognipeer AI

Boost customer satisfaction and streamline issue resolution with your customizable Support Peer—your new AI-powered customer service assistant.

Start using your Support Peer!

How cognipeer
Can Help Your Support Teams?

From employee IT help desks to customer service teams, empower every aspect of your support operations with AI-driven capabilities.

Enhance IT Help Desk Efficiency

Automate Common Requests

Resolve routine IT issues like password resets, software installations, and access requests in seconds.

Proactive Issue Identification

Identify recurring problems and suggest long-term solutions before they impact employee productivity.

Centralized Knowledge Access

Integrate with your IT documentation, helpdesk software, and knowledge base to provide instant answers

Integrated tool stack

Securely manage and grant access to enterprise tools, applications, and systems through automated approval workflows.

Manage Customer Queries Efficiently

Provide Contextual Responses

Provide Contextual Responses

Leverage data from your CRM, knowledge base, and ticketing systems to answer customer queries with precision.

Assist Customer Success Teams

Assist Customer Success Teams

Help agents prioritize tickets, summarize interaction history, and suggest solutions for faster resolutions.

Enable 24/7 Self-Service

Enable 24/7 Self-Service

Empower customers with automated responses and self-service options for FAQs and simple tasks.

Streamline Support Workflows

Prioritize and Route Tickets

Prioritize and Route Tickets

Assign tickets based on urgency and complexity, ensuring the right agent handles each case.

Generate Personalized Responses

Generate Personalized Responses

Suggest empathetic, tailored replies to improve the customer experience.

Summarize Interactions

Summarize Interactions

Turn chat logs into actionable insights for faster follow-ups and ticket resolution.

How to Get Started?

Unify your support knowledge for smarter decision-making
Unify your support knowledge for smarter decision-making
Make all your tools work together seamlessly
Make all your tools work together seamlessly
Focus on delivering exceptional support while AI handles the heavy lifting
Focus on delivering exceptional support while AI handles the heavy lifting

Ready to Transform Your Support Operations?

With cognipeer’s Support Peer, handle high volumes of inquiries without compromising on quality. Improve resolution rates, free up your team for complex issues, and enhance customer loyalty.

Start using your Support Peer Now!
Schedule a Demo Today!
  • Contact Us

    Contact Us

We can help you

Whether you’re ready to start a project, have questions about our product, or just want to chat about your AI implementation goals, don’t hesitate to reach out. We’re here to help you succeed.

Plan a Demo

Discover how cognipeer AI can transform your business with a personalized demo

Custom Plans & Solutions

Get tailored AI solutions designed to meet your unique business needs.

Questions?

Have a question? We’re here to help—reach out and we’ll get back to you soon.

Frequently Asked Questions

Have Questions About cognipeer AI? We Have Answers!

What is cognipeer?

cognipeer is a platform that allows businesses to create customized AI Peers, enabling them to interact and automate tasks efficiently. Users can manually create their own AI Peers or choose from a pre-built gallery.

How does cognipeer work?

cognipeer consists of two main interfaces: the Chat interface, where users can interact with AI Peers, and the Dashboard interface, where users manage their Peers and data sources.

How can I create an AI Peer?

Creating an AI Peer is simple. Start by providing a brief description of the task you want to automate. The system will automatically populate related fields using AI, and you can customize them further to fit your needs.

Can I customize my AI Peers?

Yes, cognipeer allows extensive customization. You can modify basic and advanced settings, update task workflows, and even clone existing Peers for quicker setup.

What types of data sources can I connect to my Peers?

You can connect various data sources, such as files, web pages, Confluence, YouTube, and even custom API sources, to provide your Peers with the necessary information.

 

Does cognipeer support integrations with other platforms?

Absolutely! cognipeer supports integration with platforms like Google, Jira, and HubSpot, allowing seamless integration into your existing workflows.

How secure is my data on cognipeer?

cognipeer takes data security seriously and offers various security settings to ensure your sensitive information is protected. Content restrictions and customized security settings are available to comply with regulations like GDPR.

How can I get support if I have an issue?

You can reach out to cognipeer’s support team by submitting a support ticket or by searching through the comprehensive knowledgebase for quick solutions.

Grow, Optimise, and Scale Your Business with AI.

Company

Contact

Copyright: © 2025 cognipeer All Rights Reserved.

Get Started