The Challenge
A public sector institution’s strategy, research and management teams needed to follow new content published on the topics that mattered to their work. Alongside these topics, they kept track of developments in the sectors they followed and of wider movements across their ecosystem.
Doing this regularly placed a constant manual research load on the teams. Checking sources one by one and working out which new items were important took time that had to be found again and again. Without a regular routine, keeping up with the agenda depended on individual effort, and information did not always reach the people who needed it in a consistent way.
The Solution
With cognipeer Studio, our team configured an AI monitoring workflow that ran every morning. Guided by the sources, key topics and sector focus areas the institution had set, the workflow scanned the web for newly published content. It identified new items, sorted them by importance and added a short summary to each, so readers could quickly see why an item mattered.
The workflow then prepared the content as an email in the bulletin format the institution preferred. If the institution wished, the bulletin could also be shared automatically with the relevant teams. Either way, decisions on how to act on the information stayed with the teams that read it, and the bulletin gave them a regular, focused summary of what had changed since the previous morning.
Implementation
- Agreed the sources and topics. The workflow was configured to follow the sources, key topics and sector focus areas the institution had chosen.
- Configured the morning scan. Each morning, it searched the web for content newly published on those topics.
- Added prioritisation and summaries. New items were sorted by importance and given short summaries that explained their relevance.
- Prepared the bulletin. Results were set out as an email in the institution’s preferred format, with automatic sharing to the relevant teams available as an option.
Business Impact
Following the agenda became a continuous routine rather than a recurring research task. Each morning, teams received a short, prioritised overview of what had been published on their topics, so they spent less time searching and could work from more current information. The bulletin also gave the institution a regular channel for sharing developments internally.
- Continuity in following the agenda and developments on the chosen topics.
- Less time spent on research by strategy, research and management teams.
- More up-to-date information for the teams that rely on it.
- A regular flow of information in internal communication.
Technology Behind the Solution
Studio
Configured the morning monitoring workflow that scans chosen sources, sorts and summarises new content and prepares the email bulletin.
