Build AI agents around the way your business actually works.
Create, customise, test and ship AI-powered Peers with your data, tools, workflows and channels in one workspace.
cognipeer Studio
PEER
Customer Operations Peer
MODEL
Model choice
INSTRUCTIONS
Role & behaviour
CONNECTED CONTEXT
Knowledge
Tools
Flows
WORKFLOW
Test runInput
Knowledge
Action
Output
Build the agent. Ground it. Orchestrate it. Test it. Put it to work.
Studio brings the core building blocks of business AI into one environment, so teams can move from a useful idea to an AI experience connected to real data, systems and workflows.
Build Peers
Create AI agents around a role or use case, then define their model, instructions, topics and behaviour.
Ground with knowledge
Connect documents, websites, APIs, databases and other knowledge sources to give each Peer relevant business context.
Orchestrate Flows
Build step-based workflows that combine AI, knowledge search, APIs, logic, data processing and user approvals.
Connect tools
Let Peers retrieve information and take actions through connected services, integrations and custom tools.
Evaluate quality
Run reusable evaluation suites, compare performance and use multiple evaluation methods before you scale.
Ship to channels
Bring Peers into webchat, messaging environments and applications through supported channels and APIs.
From conversational Peers to long-running agentic work.
Choose the right level of autonomy and orchestration for the job instead of forcing every use case into the same agent pattern.
Create role-based AI agents.
Build a Peer from scratch or start from the gallery. Configure its purpose, model, instructions, knowledge and tools around a specific business need.
Turn processes into visual workflows.
Build no-code, step-based processes with inputs, AI steps, conditions, knowledge search, API calls, data operations and structured outputs.
Give agents real work to execute.
Run longer tasks in persistent project environments with files, skills, actions, automations, memory and approval gates.
Turn business logic into reusable AI Flows.
Flows let teams combine AI reasoning with deterministic steps, knowledge retrieval, APIs, code, conditions and approvals in a visual workflow.
Define inputs, connect the steps, map the outputs, test the Flow and reuse it across the cognipeer ecosystem.
FLOW
Customer Request Resolution
Input
Customer message + account ID
Search knowledge
Find the relevant policy and support context
Ask Peer
Interpret the request using the connected context
Take action
Call the connected service or workflow
Approval
Pause when human confirmation is required
Go beyond chat. Give agents work to complete.
Agent Ops is built for tasks that need more than a single response: working with files, executing code, using connected systems, waiting for events and producing real deliverables.
Explore Agent Ops documentationPersistent workspace
Each project can keep files and working context across tasks and runs in its own execution environment.
Skills
Package repeatable procedures, formats, policies and team conventions so agents know how your organisation works.
Actions & automations
Connect projects to business systems and start tasks automatically from webhooks, integrations and external events.
Human-in-the-loop
Let routine work continue while sensitive or gated actions pause for a human decision before the run resumes.
Project memory
Preserve relevant decisions, formats and project learnings across runs without mixing knowledge between projects.
Ground every Peer in the context it actually needs.
Connect different knowledge sources, centralise searchable context and control which sources each Peer can use.
Documents
Websites
APIs
Databases
File systems
Real-time data
Test what changed before users feel it.
Use reusable evaluation suites to measure Peer performance, compare changes and identify where an agent needs improvement.
EVALUATION RUN
Customer Support Quality Suite
92%
Semantic
88%
LLM Judge
84%
Exact Match
Build once. Bring the experience to the right channel.
Connect Peers to customer and employee touchpoints through supported communication channels, web experiences and APIs.
Slack
Chatwoot
Webchat
API
Keep flexibility as your AI stack evolves.
Build around your organisation’s models, data, tools and deployment requirements rather than designing every use case around a single closed workflow.
Model choice
Choose the model that fits the Peer or project instead of treating one model as the answer to every workflow.
Controlled access
Design data access, tool permissions and approval points around the needs of the use case.
Deployment flexibility
Support cloud or organisation-controlled deployment patterns according to operational and infrastructure requirements.
Build, test, improve
Keep agent development iterative with evaluation, activity visibility and reusable building blocks across the workspace.
Start with one useful workflow. Expand from there.
Studio can support agents and workflows across customer-facing, employee-facing and operational use cases.
Customer support Peers
Connect knowledge, customer context and actions to answer questions and support service workflows.
Internal knowledge assistants
Make policies, documentation and organisational knowledge easier for employees to find and use.
Sales & operations workflows
Bring together account context, internal systems and next-step actions for repeatable commercial workflows.
Research & deliverables
Use Agent Ops for analysis, research and work that needs to produce files, reports or other concrete outputs.
Software workflows
Connect repositories and actions to support code review, issue triage and other engineering tasks.
Custom business processes
Combine Peers, Flows, data and tools around processes that are specific to your organisation.
Your first Peer can start simple.
Create a Peer, connect the context it needs, add tools or workflows when required and test the experience before expanding it.
01
Create
Define your Peer and choose the right model.
02
Connect
Add relevant data sources, tools and business context.
03
Orchestrate
Add Flows or Agent Ops when the work needs multiple steps.
04
Test & ship
Evaluate the experience and bring it to the right channel.
Start building the AI your business actually needs.
Create your first Peer, connect your own knowledge and turn useful AI ideas into working business workflows.